Hurricane Electric Newsletter

March 2010

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Archive of past newsletters.

 

In This Issue

Great Deal on Cabinets
YouTube & IPv6
IPv4 Addresses Available
Helpful Hints
Meet the HE Staff
Hurricane Electric Goes Green
Getting Ready for IPv6
FAQ - Domain Names
Technical Brief
Trivia Question - Results


A Great Deal on New Colocation Cabinets

New and current colocation customers can now order one-year-term, fifteen-amp cabinets with a 100Mb drop for only $600 a month. Standard-depth cabinets (30 inches) are available for immediate use in all Fremont facilities while new extended-depth cabinets (36 inches) are available in Suite 1200, part of our Fremont 2 data center.

Contact your HE sales representative today to find out more!


Submit IPv4 Address Requests Now

As IPv4 runs out, we anticipate the allocation guidelines becoming more strict and allowing fewer IPs per organization. Contact Hurricane Electric now if your business or organization has an immediate need for IPv4 address space. Please provide justification with your request.


YouTube Goes Native! (IPv6, that is.)

Google's YouTube has joined the growing list of Internet content providers enabling native mode IPv6 traffic.

The news about YouTube, coupled with the ever-increasing awareness that IPv4 addresses are being rapidly used up, gives further impetus for IPv6 deployment across the Internet.


Hurricane Electric Helpful Hints For Our Colocation Customers

Careful positioning of equipment in rack - Heat rises. That's a fact we all know and understand, but it's a fact that is often forgotten when servers are placed in a rack. Today's servers pack a lot of hardware into ever-smaller enclosures and increasing care must be taken to ensure the airflow in the cabinet is adequate. We recommend using empty vertical space between pieces of equipment to maximize airflow, with equipment generating the most heat placed toward the bottom of the cabinet. Care should also be taken not to block the vent at the top of the cabinet, as that is the optimum path for the escape of warm air.

In our new colocation Suite 1200 we have implemented a hot and cold aisle arrangement. Cold air from the air conditioners is forced through one aisle while an updraft removes hot air on the next. You should position your equipment so that the intake fans are facing the cold aisle side and the exhaust fans the hot side.

Did You Know?
Our support staff can check the temperature in and around your cabinet for you.


Meet
HE Network Engineer
Alex Broque

Alex joined Hurricane Electric in 2002 as a member of the support staff. In 2007 he became a network engineer. In addition to regular network duties, Alex is responsible for the development and management of the HE IPv6 Tunnel Broker. When not making the world safe for IPv6, Alex is an avid chef and is currently mastering the intricacies of French cuisine.


Hurricane Electric Trivia Question

Over seventy people submitted answers to the trivia contest in our previous issue.

The challenge was to identify the computer language in which a code snippet was written.

And the answer was... Prolog, a logic programming language that gained some popularity (and notoriety) in the 1980s. Other, incorrect answers included LISP, Perl, Esperanto(???) and Ada. Certainly our readers possess some arcane knowledge!

Congratulations to all those who won a Hurricane Electric T-shirt!

Be sure to check future newsletters for another Hurricane Electric Trivia Question!

Hurricane Electric Goes Green

Hurricane Electric is doing its part to reduce energy consumption. Suite 1200, our new 24,000 square-foot colocation floor, makes use of a state-of-the art power deployment system, bringing electricity where it's needed with maximum efficiency. In addition, our new McQuay Maverick II Rooftop™ HVAC system boasts VFDs, powered exhaust and a 100% economizer mode. Combined, these two new systems reduce our carbon footprint considerably. As a result, Hurricane Electric has been recently recognized by PG&E as leading the way in maximizing power efficiency for data centers.

"Our energy-efficient infrastructure reduces our carbon footprint," said Benny Ng, Hurricane Electric's Director of Infrastructure. "But it also reduces our energy bills, making our services more cost-competitive."

The facility is outfitted with popular colocation amenities, including 24/7 on-site knowledgeable staff, sophisticated up-flow HVAC systems, and uninterruptible power sources with back-up generators. The facility also contains a state-of-the-art digital-video surveillance system that monitors every entrance, exit, hallway and rack in the facility. Contact your HE sales representative today to find out how your business can take advantage of this IPv6-enabled, state-of-the-art facility.


Getting Ready for IPv6

Setting Up a Tunnel Broker for Your Workplace

Even if the ISP through which you receive Internet service does not yet support IPv6, you can use the free Hurricane Electric Tunnel Broker to connect your IPv6-enabled network to the IPv6 Internet and other IPv6 servers and networks.

How Does a Tunnel Broker Work?
A Tunnel Broker provides a service that encapsulates IPv6 packets inside IPv4 packets, allowing them to pass through networks using older IPv4 routers and switches.

How to Use the Hurricane Electric Tunnel Broker
Use of the Hurricane Electric Tunnel Broker is simple and free. Visit our web site and fill out the registration form. In minutes you will be connected to the IPv6 Internet. While you are there, take some time to enroll in our free IPv6 certification program!

Hurricane Electric and IPv6
With close to ten years of experience, Hurricane Electric is leading the Internet industry in the integration and deployment of IPv6 with a global reach and more BGP adjacencies (an industry-accepted method of measuring IPv6 deployment) than any other Internet provider. Since 2007, Hurricane Electric core routers and backbone have supported both IPv4 and IPv6 in native mode. All Hurricane Electric network servers, including DNS, SMTP and NTP, are IPv6-compliant. Throughout the US, Europe and Asia, each point-of-presence (POP) within the HE network is IPv6-enabled. The result of this planning, development and deployment is that IPv6 is available today to all Hurricane Electric colocation, transit and dedicated server customers.


Frequently Asked Questions

Domain Name Registration and Renewal

Domain name registration is a complexity encountered when first setting up a web site and then, long after the details have been forgotten, dealt with again when the registration for the domain expires and both web and email services stop working.

How to find out when your domain name expires: Domain name information can be found using a 'whois' function. All domain registrars offer this as well as many web sites and it can even be run from a Linux or Mac OS command line. While the information returned by whois varies, it always contains the date the domain was originally registered and the date on which it expires.

What to do if your domain name has expired: You must contact your domain name registrar and pay the overdue renewal fee. This can be done with a credit card via a web site or over the telephone. Once the fee has been paid, your domain name will begin functioning again shortly, sometimes within a few minutes but no longer than 24 hours later.


Hurricane Electric Technical Brief

Practice Safe Scripting

The Problem:
When installed correctly, CGI scripts provide great functionality for web sites, enabling shopping cart programs, database access and dynamically generated displays of information. But incorrectly installed or outdated CGI scripts are an open invitation to hackers and are a common way web servers are compromised.

Rule One: Finish the installation. It's tempting to ignore the last step in an installation script. You know the one. It's where the user is told to change the permissions on this folder or that folder and to remove the install script. After all, your shopping cart program or image gallery is working and it's much more fun to begin working with that instead of finishing those mundane cleanup tasks. But - this is often how hackers get in. Because the install script is still there and because the folders often remain writeable by anyone, script kiddies can find their way in.

Rule Two: Don't put "Powered by" on your home page. Yes, it's nice to give credit where credit is due, but that just makes it easier for the hackers who use search engines to look for web sites using CGI scripts with known vulnerabilities. If you insist on displaying the name of the software then keep the version number vague.

Rule Three: Keep your CGI scripts up-to-date. There is a reason developers release new versions of their scripts. Bugs are fixed, improvements are made and most importantly, security holes are patched. Running an out-of-date CGI script is an invitation to hackers to attack your web site. Be responsible and help Hurricane Electric keep your web site safe.


 

Hurricane Electric
760 Mission Court
Fremont, CA 94539
+1-510-580-4100 - www.he.net - sales@he.net


  

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