Domain Names
		You may also search the FAQ: If you can't find your question, please let us know and we'll answer it in email. How do I determined if a domain name is already in use? Which domain name do we use? What domain name servers should I list at my registrar? Is it possible to have a domain name transferred from another provider to one of your servers? Since we have our own domain name servers elsewhere, is there any problem with just pointing our domain name at your machine to get our virtual host setup working? Will I get a true domain name, or an alias? Who would register my domain name? Who is responsible for keeping my domain name up and running? Can my account name be completely different from my domain name? Do you help with domain name registration? Is it possible to handle domain name registration on my own if I decide to host a page on your server? Is it possible to get an international domain name (for example, mydomain.de or mydomain.it)? How many letters long may a domain name be? Is the use of the prefix www optional? How can I update the contact information for my domain name? How is it determined if a domain name is already in use? The InterNIC provides a web form to query the domain name registry. Which domain name do we use? The one you choose and enter in the order form when ordering a virtual host. What domain name servers should I list at my registrar? Most registrars don't actually need ip addresses, as some may think. All you should need to provide them with is the following: Primary Nameserver: ns1.he.net Secondary Nameservers: ns2.he.net ns3.he.net I already have a domain name with another service provider. How difficult would it be to transfer that name to your service? It is easy. Just fill out the online order form located at: https://www.he.net/order.html Type in your domain name where it asks for Desired Domain Name and select Move Existing Domain Name. Since we have our own domain name servers elsewhere, is there any problem with just pointing our domain name at your server to get our virtual host setup working? We recommend that you point your domain name servers at our domain name servers using NS records as opposed to using A records. Delegate the www subdomain of your domain name to our name servers using NS records. Will I get a true domain name, or an alias? You get a true domain name. Who would register these virtual domains? We would as part of our service. Who is responsible for keeping my domain name up and running? Your domain name would be on our domain name servers and would refer to one of our web servers. We are responsible for keeping our systems running. Can my account name be completely different from my domain name? Yes. Do you help with domain name registering? Yes, we register your domain for you. Is it possible to handle domain name registration on my own if I decide to host a page on your server? Yes. However, we prefer to handle it for you because we need to setup your domain name on our name servers before the application for your domain name is submitted to the InterNIC. How many letters long may a domain name be? That is a restriction on account names not domain names. Domain names are case insensitive, and are generally written in all lower or uppercase. You may use up to 62 letters, numbers, or the "-" character. Shorter domain name are preferable because they are easier to type and easier to remember. Is it possible to get an international domain name (for example, mydomain.de or mydomain.it)? Yes. However, in this case, we require you to handle the registration yourself. We will send you an example completed application as it would be filled out for the InterNIC, you will have to adapt it appropriately. Is the use of the prefix www optional? Yes. Both your_domain.com and www.your_domain.com will refer to the same virtual host. How can I update the contact information for my domain name? Yes. You will need to go to the main website of your registrar (register.com, netsol.com, joker.com, dotster.com, etc.) and log in with the information your registrar should have emailed to you. Once there and logged in, you will have the option to change contacts, dns servers, and many other aspects of the domain itself.